Frequently asked questions

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- Alice’s Adventures in Wonderland.

BookDVC FAQ

BookDVC Frequently Asked Questions about Disney Vacation Club Rentals

Frequently asked questions

Curiouser and curiouser!

- Alice’s Adventures in Wonderland.

BookDVC Frequently Asked Questions about Disney Vacation Club Rentals

Top Ten Questions

Resort Availabilities differ based on the resort, room type, time of year, and length of stay.  The following are general guidelines for how far out a reservation should be booked to ensure availability. However, please check with us even if you’re far closer than the suggested times as cancellations occur and rooms often come available, even at the most premium resorts.


11 Months in Advance:

  • All Holiday & Special Event Reservations

 

10-11 Months in Advance:

  • Riviera Resort
  • BoardWalk Villas
  • The Villas at Disney’s Grand Floridian Resort and Spa
  • The Villas at Disney’s Grand Californian Hotel
  • The Villas at Disneyland Hotel
  • Cabins at Fort Wilderness

 

9-10 Months in Advance:

  • Beach Club Villas
  • Boulder Ridge at Wilderness Lodge
  • Copper Creek at Wilderness Lodge
  • Bay Lake Tower at Disney’s Contemporary Resort

 

7-9 Months in Advance:

  • Polynesian Villas and Bungalows
  • Aulani
  • Animal Kingdom 

 

3-6 Months in Advance:

  • Old Key West (Grand Villas should be booked 7+ months out)
  • Saratoga Springs (Grand Villas should be booked 7+ months out)
  • Vero Beach
  • Hilton Head

 

Last Minute availabilities for shorter stays are fairly common at Saratoga Springs and Old Key West, although usually with limited room selection.  The exceptions to this rule are holidays, summer, and special events. Availabilities at Vero Beach and Hilton Head are highly seasonal, but there are usually rooms available off-season.

Guests can make their own dining reservations through Disney. However, we do not require members to purchase dining plans for guests.  We know this is a bummer for a portion of guests, but there are three reasons for our policy:

1.Dining Plan purchases cannot always be made online and sometimes require substantial wait times on the phone for members.

2. Security protocols make it difficult for third-party intermediaries to assist with dining plan purchases. We were alarmed to discover that some of our peers have provided the guest’s personal credit card information directly to members for dining plan reservations.  We view this as a HUGE privacy risk (and it might be illegal).  We would never pass along your credit card information to someone else.

3.  As prices for the dining plans continue to rise, it is also becoming increasingly difficult to find value in them.  There are several articles debating this, but most of them agree that guests generally break even or worse, unless they have multiple children per adult.  Because our service is currently about $200 per reservation less expensive than our peers, our hope is that you can use those extra funds to dine wherever you wish.

The purchase price of your reservation is guaranteed by BookDVC.  Because our reservations are made exclusively by equity holders and large stakeholders, we have never had an owner cancellation over thousands of successful trips.  

We throughly believe that our “closed” rental system is safer for everyone than rival “open” systems of allowing hundreds of owners to make reservations.

Most DVC rental companies charge for name modifications and prohibit date changes outright. 

At BookDVC, we will allow name changes for non-primary guests, and will review date modifications for availability and point feasibility on a case by case basis.

A reservation confirmation number will be provided as soon as the reservation is made.

For Walt Disney World reservations: the confirmation number can be entered into the MyDisney Experience App and linked with fastpass + and dinner reservations.  This should be done as soon as soon as possible to identify any issues.  The most common problem occurs when a party has two members with the same name, as the Disney system notoriously struggles with this issue.  It is an easy fix, but can affect fastpasses if not timely discovered.

Renters may use the points calculators located on the Homepage or individual Hotel pages to determine how many points are needed for a given reservation.

Simply select the resort (on the individual Hotel pages, the resort will be preselected); choose the room type and view; and select the check-in and check out dates.

0-7 Months in Advance:

    • $19.00 Per Point for Old Key West and Saratoga Springs
    • $20.00 Per Point for all other Resorts

 

7+ Months in Advance:

    • $22.50 Per Point

A $79.00 Refundable Deposit is required before a reservation will be listed on BookDVC.com. If a reservation is subsequently fulfilled, the deposit will be applied to the total cost of the reservation. If a reservation is not fulfilled, the Deposit will be refunded.

Following confirmation that the reservation has been made by the DVC Member, the full cost of the trip is due from the renter within 24 hours.

Requiring full payment when the reservation is made helps keep our costs down (which we pass on to renters).

For stays of fewer than 8 days, guests will receive trash only service each day and new towels and toiletries on Day 4, but no full cleaning. For stays of 8 days or more, members get a full cleaning on Day 4.

Additional housekeeping services are available for a fee.

Yes! Every DVC Resort has free laundry facilities that are available on a first-come, first-serve basis. The facilities are accessible with a room key or Magic Band.

Additionally, all 1-Bedroom and larger rooms have washers and dryers in the room.

BookDVC Low Price Guarantee

We are the Lowest Priced Disney Vacation Club Rental Provider.  Period. 

BookDVC will match any advertised price on the same available rental.

The Safest DVC Rental Shop. Since 2018